Let’s Connect

Whether you have questions about our programs, are looking for career guidance, or are exploring collaboration opportunities, we’re here to help!

Feel free to call us at the numbers below for immediate assistance. If you’re unable to speak with a representative, you can also reach us via email at info@maentae.com, and our team will respond as soon as possible.

Headquarters Melbourne Office

Life.Lab Building 198 Harbour Esplanade, Suite 606 Melbourne Docklands, VIC 3008, Australia

Monday – Friday, 9 AM – 6 PM (AEST)

+613 7050 2557

Middle East Division

Gernata Square, 3928 Abi Ja'far Al-Mansur St.,
Building No. 7758, Office no. 5,
1st Floor, Al-Shuhada District,
Riyadh 13241, KSA
Sunday – Thursday, 9 AM – 6 PM (GST)
+966535735292
+966555215868

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Quantum Executive Business Center
13th Floor, Burlington Tower, Office 1321, Business Bay, Dubai,
United Arab Emirates
Monday – Friday, 9 AM – 6 PM (GST)
+971 5578 76427

European Division

Sibiu City Center
Someșului Street, No. 3
550003 Sibiu, Romania
Sunday – Thursday, 9 AM – 6 PM (CET)
+40 774 698 693

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str. Borhanciului nr. 10
Cluj-Napoca 400394, Romania
Monday – Friday, 9 AM – 6 PM (CET)

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Strada General Berthelot
Nr. 46, Etaj 3, 010164 Bucharest, Romania
Sunday – Thursday, 9 AM – 6 PM (CET)

South East Asian Division

WISMA UOA II
Unit 14–13, Jalan Pinang 21,
Kuala Lumpur, 50450 Malaysia
Sunday – Thursday, 9 AM – 6 PM (GST)
+60 327 421357
+60 12 591 1366

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Lakeview 1 - 00.05
19 To Huu Street, An Khanh Ward, Thu Duc City, Ho Chi Minh City,
Vietnam
Monday – Friday, 9 AM – 6 PM (ICT)

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Frequently Asked Questions

What is maentae?

maentae is a global learning provider offering future-focused professional development experiences across four service lines: START, CERTIFIED, UPSKILL, and LEAD. Our programs are designed to build leadership, digital, and human capabilities, empowering learners at every career stage.

How does maentae differ from other training providers?

Unlike traditional training providers, maentae combines academic-level instruction with industry relevance. Every course is facilitated by experienced practitioners and designed to produce tangible career outcomes, not just certificates.

How can I register for a course at maentae?

Explore and register for courses directly on maentae.com or via our trusted marketplace partner. Each course page features a secure ‘Enroll Now’ button, guiding you seamlessly through registration, payment, and confirmation.

How will I know if my course registration is successful?

Upon successful registration, you’ll receive a confirmation email with your payment receipt, course confirmation, and access details within 24 hours.

Do I need prior experience to join a maentae program?

Not necessarily. START programs are tailored for fresh graduates and early-career learners, CERTIFIED and UPSKILL programs target professionals, and LEAD programs are best suited for senior managers and executives.

Are maentae's programs conducted online or in-person?

Most programs are delivered through live, online interactive sessions on our partner's platforms, facilitated by experts. Some corporate and executive programs may also include blended or in-person options depending on your location and partnership agreements.

Will I receive a certificate after completing a course?

Yes. Upon successful completion, participants receive a verified digital certificate. In select programs, participants may also receive a certificate jointly issued by maentae and its academic or institutional partners, adding further credibility to your achievement.

Are maentae's certificates internationally recognized?

Yes. maentae partners with globally recognized research institutions and industry bodies, ensuring our certificates valid and respected for professional advancement worldwide.

Can my organization partner with maentae for corporate or team training?

Absolutely! maentae’s corporate learning experiences are fully customizable to meet your organization’s unique needs. We offer tailored packages and pricing for teams of any size. Reach out via our Contact Form or email info@maentae.com to explore partnership opportunities. Our team will provide a personalized quote based on participant numbers and course selection.

How can I contact maentae directly?

You can fill out the contact form on this page, email us at info@maentae.com, or reach our regional teams through the office details listed below.

What are your working days?

As our team is spread worldwide, our support team is available Monday to Friday (Business Days).

How long will it take to get a response from maentae?

We typically respond within one business day. You can expect our answers within 24-48 hours. Queries received outside business days will be addressed promptly once our team is back online.

What is maentae’s refund and transfer policy?

Refund and transfer policies vary depending on the program. Please refer to the terms and conditions of your course or contact our support team for personalized assistance.